Customer Testimonials

Great service, polite and friendly service rep. I believe it was david he sits at the first desk to the right coming in from the outside entrydoor. He was fast and efficient checking me in and got my car back out to me quickly as promised.


Awww alll the guys here were so nice! Carlos got me checked in fast and my car was finished in no time!! They were so friendly it was really nice.

Incredible staff. Very welcoming and helpful. Did a tremendous job of listening to my desires and to what I was wanting and needing in a new vehicle. Great incentives at this time too. This is my 3rd vehicle in a row from this company in 6 years and I will continue to go to them. Highly recommend!

Nick was great to work with and very professional. Finance manager was very informative as well. I went to Chevy, Nissans and Ford. Nefore coming to VW Centennial. Left a few short hours later with a car for my daughter who couldn’t be happier.

Clean facility, friendly, welcoming and knowledgeable staff, prompt service and care, great communication, overall great customer service

Great service vehicle was done quickly Great technicians thank you Will be back for the next visit

My wife’s ID.4 had a small flaw on the dashboard. David was awesome, very approachable and helpful. David answered all my questions and sent me constant updates on the vehicle. The service was great. The guys even took care of (2) recalls without asking. Highly recommend!


Great experience and very knowledgeable staff. Thank you for great communication and honesty. Wonderful service department!

Even with all the hiccups in the road David was very helpful and got things handled. Very professional and kind!

David was invaluable! I had previously called to find out if I had any more free oil changes because I purchased a warranty and was told no. When I got there and spoke with David, he found my warranty and told me I did have another oil change and brake service as well. I appreciate him looking that up and letting me know.

Gordon was everything! So happy with how this turned out. Overall this experience was one I’ll continue to speak highly of.

Excellent customer service, I have had no problems here. Estimates are always given in advance before any work is done and I’ve never felt pressured to get a service that I didn’t feel the need for. Our service tech David Lucero is extremely knowledgeable and helpful and I feel that services are never falsely recommended, and services that are performed are done correctly. Everyone’s experience is different but these have been mine. I would recommend this VW dealer to anyone needing service.

by far the best dealership service I have experienced, clean service area and everyone were extremely helpful, A++

Gabriel was a really good tech and all the services on my car were done in a great timely manner and Carlos was very nice in getting me checked in, I hope he helps me every time I come in!


David is such a professional human being. Always helpful and very informative. I would always take my car where ever he is.

David always goes above and beyond for us. He is my go to and it definitely goes noticed when he’s not there. Need more David’s in the department.

Great Service dept ! In and out very quickly. Pedro has a great Team . Highly recommend the service dept .

I had an amazing experience at Centennial Volkswagen ! Pedro was beyond professional and went above and beyond! I highly recommend Centennial Volkswagen where I purchased my vehicle last year as well as had outstanding service ! Andrea S.

When we arrived everyone was welcoming and very professional. The car was clean and ready. Paperwork was done as quickly as possible.

Great customer service, he helped me fix the seat of my car even without having an appointment

Excellent service!! Always professional and great experience. My friend even mentioned that your team is so friendly, and courteous. Unlike where we bought it from on Sahara Ave Auto Nation. We will buy our next VW with you.

Prompt friendly service. Clean, pleasant waiting area. First time bringing my car in - to address a recall item - and it was a pleasant experience

David was great kept me upto date and had everything done in a timely manner.

Hugo was great!!! He made sure they had my car done and ready to go with the issue resolved same day 🙂

Extended warranty is overpriced and no financial assistance (i.e. 18 most. Interest-free) was offered. But decent experience overall.

First, my technician, Carlos Robles, was outstanding. Friendly, attentive, and professional. He is the primary reason this is a 4-star rating and not a two-star rating. He should be recognized as a superior employee. He's Five Stars. What I do have an issue with is that 1) I had to pay almost $200 for a diagnostic reading to tell me what I'd already found out from a FREE diagnostic reading at Autozone. I should not have to pay $180+ to be told what I already knew was wrong. Diagnostic readings should be free. And 2) when I picked up my car there ...

Dave, from the Service Department, provided excellent service for our Taos. Dave was professional, committed, and a pleasure to work with.

I love David. He always helps me and out calls me with updates. He’s the best service provider. Hes very understanding and very kind.

My service agent Carlos was helpful. I got my vehicle at the time window that he said

Carlos has been very helpful from beginning to end. He went out of his way to ensure that everything was done to make sure I was happy. Very good experience and quick service.

David is awesome! Friendly, helpful, honest. No xx and as a young woman who knows nothing about cars, I don't feel like I'm being taken advantage of.

the service took less time than I was quoted,and I was happy with that PLUS!! They washed my car! Thank you!

they are great did 2 services on my car in a record timing and also washed it

Great service on time very pleased on how my sevice advisor handled things and kept me up to speed.


I feel a good vibes and procces was so easy Thank you very much Guys, see you in my next purchase

Everything was wonderful. They had a drver take me home, then pick me up. Thank you so much. Great communication. Clean car! Could not ask for better service.

I just wanted to leave a review for Gordon Smith, his energy is immaculate and is dedicated to getting the best car for his clients and I am very excited to meet with him and possibly work with him in the future, He is the kind of person you would want on your side. He likes what he does and it radiates!

Great service clean facilities Always the same every time You don’t need all this review in so many words One word GREAT

When I 1st came in I was welcomed in and was helped right away. They only took an hour long. I went in there for the oil to be changed they also inspected other things on my car as well. Everything else was good. They also washed down my car as well without me even asking. They took care of me perfectly. Thank you for all of your hard work and time

David is AWESOME. Kept me informed about what is/was going on with the service

Great experience from start to finish. Dallas our sales associate at VW answered all our questions and made buying a positive experience.

Quick and timely 10000 mile service and great job on car wash! Better than other dealers.

Dallas and Thomas both helped my experience go smooth and quickly.

Ask for Nick in sales at Centennial Volkswagen, he's knowledgable, a great guy and will get you the best deal. A special mention to Steve in the service dept, he took care of me after the sale. All in all, 100% quality in sales and service.


I had a great experience and on top of that after they finish my maintenance. I was surprised they had wash my car….

My service writer, Carlos, kept in touch with me and made sure to thoroughly explain everything. He was kind and knowledgeable.

They did a great job and my car was ready fast with a fresh wash. Definitely recommend.

Working with Billy was exceptional, he was easy to talk with answered all my questions and asked me what I want or look for in a car. Explains all fees and warranties. I highly recommend Centennial Volkswagen dealership. Please ask for Billy from PA, even if he is a Jets Fan

Billy was awesome. He was very helpful, knowledgeable, and relatable. I had a great experience.

Fast, efficient and thorough. Getting service from the Delarship lessens the margin of error on maintenance items. It may not be cheap but I'm paying for the highest quality in materials and workmanship. I appreciate service technicians who recognize that expectation in their customers.

My Sony started out frustrating as they did not begin service until I followed up multiple days later. It ended up taking multiple days to flush my DefBlue system. In addition, they didn't followup up with me 2 different times like they said they would. However, because of their error they did discount the price.

I had oil change done and it was fast! They great costumer service! I'll be back for my oil change next time!

Centennial Volkswagen always takes care of me! The whole team is great. Shoutout to Gordon and David!

They take care of you ! My vehicle was done in a timely manner. I appreciate that.

Pedro and Hugo were awesome to work with! Great experience I definitely will use them again!

First at this dealership, very helpful than Auto Nation VW. Carlos got the job done!!

Everyone is great especially the parts department

David from the dealership at 7500 e azure dr helped us so much to unlock my lug nut bcos my lug nut is missing.. not that he unlock it but he changed it to a new ones for FREE! 😁😁 THANKYOU SO MUCH DAVID! WE DO APPRECIATE YOU SO MUCH!!

From the Initial phone call with Salesman Sheldon to closing the negotiation was a very pleasant experience. Finance Mgr Rachel was also very pleasant and understanding. Very smooth and awesome process. Kudos to these two employees of Centennial VW❤️👏

his honesty and fast services, the time it took to find the problem and find the solution and making sure the I was still under warranty

I had lots of questions but Sheldon answered them all. I’ve purchased quite a few new cars over the years and this experience was probably the least painful of all the other purchases. Very trouble free and pleasant. No high pressure

It’s reached a very high rating after the last owners! I truly didn’t want to come back! Hopefully new ownership will improve this place! And take care of my new car I just bought!

The BEST OF THE BEST VW dealership in Las Vegas

Hugo in service helped me out and got me in an out quickly. Thank you!

Easy to work with, patient, very knowledgeable and made the process easy and enjoyable! Nice work!

They helped me get the vehicle I was looking for at a good price. Hassle free

Brian and Billy were so helpful in answering my questions and working with me to get my new car!!! I would totally buy a car from them again.

Thank you. Very kind and helpful. He explained everything clearly, and was very understanding as to my concerns.


Five star five star Five star five star Five star five star Five star five star

Courteous and professional work and workers.

Recent service on our vehicle was great. We did run into an issue with the covered maintenance expiring before we used it and we were never told it would expire. The manager has agreed to take care of us on the next one so all good. Nice to see they do care.

Parts were ordered , received on time and installed with three hours of my arrival. Just enough time for me to throw an eye and see yet another VW I'm now interested in exploring.

They went the extra mile to figure out the problem of my car. Special thanks to Steve the service manager. Very helpful and Exceptional service. Highly recommend !!

We went in about a month ago on a whim to shop for a new car. We met Francisco and he was an absolute gem! He let us look at any cars, anything we needed, he did his best to abide. We made sure when we came back to seal the deal, we made an appointment with him. The process was surprisingly seamless, the Sign then Drive event was happening and we got a super sweet deal on a new 2024 Taos. While we waited for the car to be detailed, we worked with Rachel who is such a delight and ...

Stopped in to verify our 2019 Jetta GLI 35th was safe to drive on a whim. They got us seen and helped within the hour. Thank you John Garcia, Dallas, and management for the 5 star visit! We will come back if we need a new car or service while traveling.

Representative was not being fake. No small talk and no exaggeration. Not upselling and lying.

My service writer David made my service easy. David kept me informed each step of the repair.

Great service. I was in and out. Love the the Volkswagen dealership on centennial. Parkway.

David was helpful and friendly. He kept his word about my vehicle and didn’t pressure to have recommended repairs done.

Good customer service 👍

I traded in my 2017 VW for a new 2024 VW Taos at Centennial Volkswagen. I looked at a wide variety of Taos’, test drove one I was interested in and went through the buying process. It was a quick process throughout thanks to Billy, Brian, and Rachel. It only took a little over two hours to get everything going. I will also be taking my new car there for needed service. No pressure, very professional staff and they really seemed to care.

We leased a 2024 VW Atlas Cross Sport, and the experience was outstanding from start to finish. Rubi, our saleswoman, was incredibly kind, attentive, and helpful throughout the process. Paul, the manager, went above and beyond to find creative options to get us the car we wanted, even taking time to communicate with us on his off days. The negotiations were extremely fair, and the team truly worked with us every step of the way. Rachel in financing made the paperwork process a breeze and brought such great energy to the experience. By far, this was the best car shopping experience ...

Very convenient and easy to work with. They did an excellent job doing my oil service.

Everything was taken care of. It took a couple of trips, but everybody was great and friendly and helpful and good experience.

Sheldon was great to work with. I did not rally appreciate the dealer add ons that were required. If I wanted tinted windows and VIN etching I would have done that, but that did nothing but eat into the "discount" on the car.

IT WAS SUCH A BREEZE TO GET MY CAR SERVICED. SERVICE ADVISOR CARLOS IS THE BEST!!!

Sheldon and this dealership made it very easy for the whole car buying experience. Everyone very courteous and knowledgeable.

The staff was friendly and efficient. I dropped my car off and it was ready in the afternoon. Clear expectations and also let me know what my recommendations are. Thank you!

The service person, was very understanding of the need to complet the work in one day due to the distance i had to travle from way out of town. (Three hours one way). He and the staff we out of the way to get the warrenty part from a dealer from across town.

Friendly staff. Greeted right away. Comfortable waiting area. I just had to wait a little longer than I was told the wait time would be. It was approximately an hour longer than predicted.


Dallas is simply amazing !!!! In 2 visits i had a new suv. Dallas WORKED with me and made it happen. Dallas deserves everything because she made it such an easy process. I truly appreciate Dallas. She made sure my car was perfectly ready for me. She told me if i have any questions or anything to give her a call and she will assist me and she did! She got me scheduled for something simple with no problem. I truly truly truly appreciate Dallas. I can’t thank her enough. Her bosses are great as well !


I will recommend your dealership. Finished in a timely manner. Very helpful, especially David. Adam